Last updated: August 20, 2026
All in Family is a family coordination app for schedules, chores, allowance, expenses, medical information, documents, and safety features like an SOS alert. This page covers how to get help, plus how we keep your family's information secure.
Your data is encrypted, always. Sensitive information — medical records, documents, SOS messages, location and safe-zone data — is encrypted with AES-256-GCM before it's stored, and everything sent between your device and our servers travels over HTTPS. Passwords and PINs are never stored in plain text. See our Privacy Policy for full details.
Have a question, ran into a bug, or need help with your account? Reach us directly:
Email: info@internationaltsolutions.com
We aim to respond as quickly as we can. Please include your account email and a description of the issue (and a screenshot, if it's a visual bug) so we can help faster.
Yes. All sensitive data — documents, medical records, SOS alerts, and location information — is encrypted at rest with AES-256-GCM (the same class of encryption used by banks) and encrypted in transit with HTTPS. We do not sell your data, and the App has no third-party advertising or analytics.
Ask your family's Admin for the family invite code, then enter it when creating your account or from the "Join a family" option in the App.
A parent or guardian (Admin) creates a child's account within the family. Children sign in with just a username and PIN — no email address is required or collected for a child's account.
Location is only collected when you actively check or share it — the App never tracks location in the background. You can revoke location access at any time in your device's Settings.
Contact us at the email above and we'll process your deletion request within a reasonable time. See our Privacy Policy for full details on data retention and deletion.
Available anytime at /privacy-policy.